Payment Terms & Billing Policy

Last Updated: October 26, 2026

At Scalecove, we aim to provide a convenient, secure, and straightforward shopping experience. This Payment Methods Policy explains the payment options available to customers and how payments are handled when placing an order on our website.

1. Accepted Payment Methods

Velovira accepts the payment methods displayed and available at checkout. Depending on availability, these may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Eligible Debit Cards

  • Shop Pay

  • Apple Pay

  • Google Pay

  • Other payment options displayed at checkout, when available.

The payment methods available for your purchase will be shown during checkout. Availability may vary depending on your device, location, payment provider, and transaction eligibility.

Please ensure that your selected payment method is valid and authorized for online purchases.

2. Payment Processing

Payment must be successfully authorized before your order can be processed.

By completing your purchase, you authorize Velovira and its designated payment processors to charge your selected payment method for the total amount displayed at checkout.

Your order total may include:

  • Product prices.

  • Applicable shipping and handling charges.

  • Applicable sales taxes.

  • Other charges disclosed before you complete your purchase.

Depending on your payment provider, a temporary authorization or pending transaction may appear on your account before the payment is fully processed.

3. Currency and Taxes

Unless otherwise stated, all prices on our website are displayed in U.S. dollars .

Applicable sales taxes and shipping charges will be calculated and displayed at checkout before you complete your purchase.

If your bank or payment provider converts a transaction into another currency, additional conversion fees or foreign transaction fees may apply. These fees are determined by your financial institution or payment provider.

4. Payment Security

Velovira takes reasonable steps to support secure payment processing.

Payments are handled through the payment services available at checkout. Payment providers may use security checks and verification procedures to help protect transactions.

For your protection, never send your full payment card number, card security code, or payment password by email.

5. Declined or Failed Payments

If your payment is declined or cannot be completed, please:

  • Verify that your billing information is correct.

  • Confirm that your payment method is valid and has sufficient available funds.

  • Contact your bank or card issuer if necessary.

  • Try another payment method available at checkout.

Orders cannot be processed until the required payment authorization is completed.

6. Refunds and Payment Issues

Approved refunds will generally be issued to the original payment method used for the purchase, subject to applicable law and our Return and Refund Policy.

The time required for a refund to appear in your account depends on your bank, card issuer, or payment provider.

If you notice an incorrect charge, a duplicate transaction, or another payment issue, please contact us with your order number so we can investigate.

7. Contact Information

If you have questions about payment methods or need assistance with a transaction, please contact us.

Store Name: Scalecove

Business Address:
45 Dearborn Pl #42
Goleta, CA 93117
United States

Phone: +1 (601) 795-6339

Email: Scalecove@vipcareo.com

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT)

We appreciate your business and thank you for shopping with Velovira